About TNTAP

• Can I cancel or delete a payment in TNTAP?
• What is available in the “look up information & requests” section in TNTAP?
• How do I retrieve a saved request in TNTAP?
• How do I block or allow pop ups when using TNTAP?
• What do the letters mean after my account number?
• What is a location ID?
• What is an account ID?
• What is a letter ID?
• How do I close a location for my sales and use account?
• How do I close my tax account in TNTAP?
• What are the various ID types in TNTAP?
• How will I know if my request was successful?
• What is TNTAP?
• What are the advantages of using TNTAP?
• Which tax types are available in TNTAP?
• I am a CPA or tax preparer. How will I gain access to my clients’ accounts?
• What if the client/taxpayer does not want any involvement in online filing and the third party representative does this for them?
• Will the Department of Revenue have access to change access levels for the taxpayer?
• How is my information protected in TNTAP?
• What is the cost of a TNTAP account?
• What can I do to ensure that my tax information is protected?
• Is a TNTAP account secure?
• What browsers are supported for TNTAP?
• What does “Trust this Computer” mean?
• If I am a tax preparer, CPA, or third-party preparer, do I have to create a username and password for each client?
• What is a request?
• Can I change or cancel a request?
• How will I know if my request was successful?
• What is a support ID?
• Who do I contact if I need assistance?