TNTAP Payments-3 – Cancelling or Deleting a Payment in TNTAP

An ACH Debit payment can be cancelled or deleted, until it begins processing.  If it is processing, it cannot be cancelled/deleted in TNTAP. Credit Card payments cannot be cancelled or deleted after they have been submitted. To cancel an ACH Debit payment:        

  1. Log in to TNTAP.
  2. Select the “Submissions” tab.
  3. In the “Submitted” section, select the payment hyperlink.
  4. In the “I Want To” section, select the “Cancel Payment” hyperlink.
  5. Select the “Yes” button and then select the “OK” button.
  6. You have now cancelled and deleted the payment in TNTAP.




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