After you have worked with the Retail Accountability Unit, and you have no further information that might reduce your assessment, the Department of Revenue's Collection Services Division can evaluate your account to see if you qualify for a payment plan.
If a Collection Services officer has contacted you about payment of the assessment, notify them that you are interested in a payment plan. If an officer has not sent you a letter, you can request a payment plan on the Tennessee Taxpayer Access Point (TNTAP) by clicking the "More…" taband then “Request a Payment Plan.” Click here for instructions for requesting a payment plan.
For any payment plan issues, please call the Payment Plan Unit at (615) 741-4200.
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