GEN-28 – Problem Resolution Office

The Problem Resolution Office aims to provide support to Tennessee taxpayers who have not been able to resolve their tax issues through the department’s normal problem resolution process. Its purpose is not to circumvent the standard procedures for resolving tax disputes, but rather to address questions and issues that remain once the standard avenues of support have been pursued.

To learn more about the Problem Resolution Office or to submit a Request for Taxpayer Assistance, please visit our website here.

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