Your refund may have been reduced because the Department determined that you have not provided the proper support for a portion of your refund claim or that some aspect of your claim is not allowable by law. If all or part of your claim for refund is denied, the Department will send a letter explaining the remedies available to you.
Your refund also may have been reduced because you have a liability on a different tax account. In these cases, your refund claim may be approved in full for the specific tax account or period you requested, but your refund amount was offset by the amount you owe the Department on the other account. When your claim is reduced for this reason, the Department will send a letter informing you of the action taken.