The Department of Revenue is asking for a full book of business (FBOB), not for additions and deletions? Yes, that is correct. December 14, 2016 22:28 Related articles Is this program going to be used to help a law enforcement officer determine insurance coverage, or will it be used for car registration etc.? The user guide mentions the need for periodic pinging. How often will the Department of Revenue ping our servers? What is the format of the error file? Are the insurance companies required to use web services? What are the elements required for the web-service?