Has the Department of Revenue issued any tax rulings on remotely accessed software?

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• If I sell the use of remotely accessed software to a customer with users in TN as well as other states, can I exempt the entire sales price and have the customer report use tax on its TN portion? What documentation do I collect from the customer?
• If I sell remotely accessed software, on what amount should I collect Tennessee sales tax?
• What is remotely accessed software?
• When is computer software subject to the sales tax in Tennessee?
• Should a Tennessee software developer collect Tennessee sales tax on software it installs on a server located in Tennessee if the customer buying the software is located outside Tennessee and only accesses the software via the Internet?