How do I apply for a refund of a tax credit on my account?

To submit a claim for refund, please sign into your Tennessee Taxpayer Access Point (TNTAP) account.  Select the tax type at the bottom of the screen.  Then, under the “I Want To” section in the top right area, click “Claim a Refund”.

To submit a claim for refund of any other taxes administered by the Department that are not currently filed on TNTAP, you should fully complete a Claim for Refund form and submit it to us at the address included on the form. 

Special Note:  For franchise and excise tax, inheritance tax or Hall income tax, any overpayment you list on your tax return is considered a valid claim for refund. 

All refund claims must be submitted to the Department within three years of December 31 of the year in which the tax was paid.  If the claim is for more than $200, you must also complete a Report of Debts form and submit it with your Claim for Refund form

Each refund claim must include:

  • all reasons why you believe the refund is due
  • the amount requested
  • the tax period
  • the date the tax was paid
  • the tax type
  • any other supporting information that will assist the Department in determining whether the refund should be granted 

If you are requesting a sales tax refund, you must first refund or credit the collected tax back to your customer, and include proof of payment of this with your claim.

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