How do I cancel my payment plan in TNTAP?

To cancel your payment plan in TNTAP, follow the instructions below:

  • Login to your TNTAP account
  • Click on Manage Payments (under “I Want To” on the right)
  • Click Cancel Payment Plan
  • Click Submit
  • Click Print Confirmation (to save a copy for your records)
  • Click OK to close the screen

Contact the IPA Unit directly at (615) 741-4200 or Payment.Plan@tn.gov to ensure future scheduled payment drafts are cancelled.  Once your agreement ends, please be aware that all liability will be due at that time.

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