There are several reasons that it may appear as though you did not receive your authentication code. Use the tips below to troubleshoot the issue.
- Authentication emails sometimes go into your junk, spam, or clutter folder. To resolve this, indicate that emails from the Department of Revenue are not junk.
- You entered your email address incorrectly when registering.
If you need assistance after trying these troubleshooting tips, please send us a message through this application for assistance.